In an effort to streamline our financial operations and enhance the experience for our customers and partners, we are excited to announce the implementation of a new scheme for commission charges, brand payout terms, and payment methods. These changes are designed to offer greater transparency and flexibility, ensuring that our services continue to meet the needs of our diverse clientele.
Commission Scheme
We have revised our commission structure to simplify the charges associated with different types of orders:
- Marketplace First Order: For the initial order placed through our marketplace, customers will incur a commission fee of IDR 300,000.
- Marketplace Reorder: Subsequent orders placed through the marketplace will not be subject to any commission fees (0%).
- Direct Order: Orders placed directly with us will also have no commission fees (0%).
This new commission scheme aims to encourage repeat business and direct engagements by reducing costs for returning customers and direct orders.
Brand Payout Scheme
We recognize that different businesses have different cash flow needs, so we are introducing two distinct payout schemes for our brands based on Retailer's payment method:
Brand Payout For Retailers Using Payment Terms (30 Days)
Brand can choose between 2 types of payout depending on the payment method their retailers have chosen:
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Next Day Payout: Brands can choose to receive their funds the next day with a charge of 3.99% of the transaction amount plus IDR 7,000 per transaction. This option is ideal for those needing immediate access to funds to manage daily operations or cover short-term expenses.
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30 Days Payout: For a lower fee of 1.99% of the transaction amount plus IDR 7,000 per transaction, brands can opt to receive their payout after 30 days. This option is beneficial for businesses that can afford to wait for their funds, thereby saving on transaction fees and optimizing their cost structure.
Brand Payout For Retailers Using Pay Now
All payout to brands will be processed the next day when the retailers choose the Pay Now option, the charges will differ based on the chosen payment method, with the following fee structure:
Payment method | Type | Payout timing | Pricing for Brand |
Payment terms |
Payment terms (next day payout) |
Next day | 3.99% + IDR 7,000 |
Payment terms (30 days payout) | 30 days | 1.99% + IDR 7,000 | |
Pay now | Bank transfer | Next day | IDR 7,000 |
Credit/debit card | Next day | 2.9% + IDR 7,000 | |
Ewallet | Next day | 1.5% + IDR 7,000 | |
QRIS | Next day | 0.63% + IDR 7,000 |
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Bank Transfer: A flat fee of IDR 7,000 per transaction will be applied.
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Credit/Debit Card: The fee for this method is 2.9% of the transaction amount plus IDR 7,000 per transaction.
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Ewallet: For transactions through e-wallets, the fee will be 1.5% of the transaction amount plus IDR 7,000 per transaction.
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QRIS: Payments made via QRIS will incur a fee of 0.63% of the transaction amount plus IDR 7,000 per transaction.
By providing these options, we aim to offer flexibility that accommodates the varied financial cycles of our customers and partners.
These updates to our commission structure, payment method fees, and payout terms are part of our ongoing commitment to provide fair, transparent, and flexible financial services. We believe these changes will not only enhance our operational efficiency but also provide our customers and partners with the options they need to succeed.
For any questions or further information, please do not hesitate to contact our customer service team. We are here to help ensure a smooth transition to these new terms and to assist you in maximizing the benefits of our services.