Absolutely! You can easily write orders for your customers using the invoice writing tool. It’s an easy way for you to take orders and invoice your retailers directly from your Peeba portal. This tool can also be used to write orders for customers who aren't on Peeba!
You can access the invoice writing tool in your account after you login to your brand account. Once you logged in, enter the "Orders" tab and select the "Invoice” button. You can start writing an invoice by clicking "Create invoice" from the top-right corner.
How do I write an order?
Once you are on the draft "new invoice" page, you can write an order that will be sent to the retailer for approval. Start by completing the following sections:
- Invoice details
Begin by clicking into Search customer from your existing customers list, or you may Create a new customer if the relevant customer's information does not show up. Enter the basic information of the retailer required and click "Create customer".
Once you’ve added the customer details, please put down the Ship To Address by clicking "Add shipping address". If not, the retailer will be prompted to enter their Ship To Address once they view the order you've written for them.
- Order details
Once you’ve added the shipping information, you can build out the order. If you would like to add an item that is listed on Peeba, click on the "Add Product" button and choose the products that the retailer has ordered. You may also select "Add Custom Product" if the item is not on the list. Once the product is added, you will be able to adjust the quantity however you’d like.
You can also add a custom discount to the order by selecting the “Add discount” button. There you will be able to apply a discount (fixed amount off or percentage off).
- Shipping date
Once all the items have been added to the order, select the shipping timeline for the order: "Ship ASAP" or "Scheduled ship date". If it’s a scheduled order, a calendar field will appear for you to choose a date.
If you'd like to save the information down and send it at a later date, click the "Save as draft" from the top-right corner. If the order is ready, simply click on "Create invoice" to send it to the retailer.
Once you have sent the invoice, the retailer will receive an email, where they will have to confirm the order. They will also have the ability to confirm the order directly from their Peeba account.
Please note: the order will remain in your Drafts tab and you will be unable to fulfill the order until the retailer has confirmed the order on their end.
As soon as your retailer confirms the order, you will be notified via email and the order will be available in your Orders tab for you to fulfill as normal.
You will be paid out for the order according to your set payout method on Peeba.
How is commission calculated?
We only charge a commission on orders written for retail accounts we brought you. We won’t charge a commission on orders you write for accounts you had already. Here’s a quick breakdown:
- If it is your first order with the customer, or you’re writing an order for a customer who isn’t on Peeba, we won’t charge a commission.
- If it is a repeat order with a Peeba Direct customer we won’t charge a commission.
- If it is a repeat order with a Marketplace customer we will charge a commission, as we would have if the retailer had placed the order on Peeba themselves.
Can I write orders for retailers who aren’t on Peeba?
Yes. You can write orders for all of your retailers, whether or not they're on Peeba. We offer seamless guest checkout, so they won't have to create a Peeba account to pay for the order. However, they have the option to sign up in order to receive all of Peeba's benefits.
If I write an order for a retailer who isn't on Peeba, will they need to sign up?
No, your customers do not have to sign up for Peeba. We offer guest checkout so retailers without a Peeba account can easily pay for your invoice.
What is it like for my retailers?
When you write an order for a retailer, we promptly send them an email with full order details and clear instructions to pay for or approve the invoice.
Customers with a Peeba account can review and approve the invoice with one click, either in the email they receive or in their Peeba portal.
Customers who don't have a Peeba account can review the order details in the email they receive then securely enter their payment information and approve the invoice. This is how the invoice looks like when entered:
Once the user clicks on Checkout, they will be prompted to provide their credit card details and ship to address, such as the following screenshot:
Will my retailers get Net 60 terms?
Customers with a Peeba account will receive their standard payment terms, whether Net 60 or payment on shipment.
Customers who don't have a Peeba account will be charged on shipment by default. If they would like Net 60 payment terms they can sign up for Peeba and apply for terms after submitting payment information for your invoice. We guide them through this process if they're interested.
Please note: not all retailers who sign up for Peeba are eligible for Net 60 payment terms.
How does fulfillment work for these orders?
You process these the same as orders from the Peeba marketplace.
Once your customer approves the invoice, an order will be automatically generated on your Orders page that you can fulfill with the same process you're already used to.
Can I use Peeba shipping labels for these orders?
You can use the "Ship with Peeba" labels for these orders, even if the customer isn't on Peeba!