For food products
Fresh items (expiry dates of less than one month) are not listable, and the expiry date is recommended to be at least 12 months. When you ship out, you need to ensure at least 9 months of remaining expiry date when the products arrive at the retailers' stores. Retailers can ask for an exchange from you if the remaining expiry date is less than 9 months and the relevant shipping cost will be covered by the Brand.
For anything less than a 6 month expiry date, like grocery goods, cold storage products, and wine, we don't offer return service to retailers and we will mark that across your store.
Different countries have different requirements for food shipping. Please check it by yourself before selecting that country. Please make sure the labeling is correct as Customs may hold your goods or even return them to the shipper if it’s not the right label.